STANDARD TERMS & CONDITIONS OF TEMPORARY HOLIDAY ACCOMMODATION
Variances can be agreed on but only by arrangement with the owner in writing.
Deposit of 50% non-refundable is required to secure the booking. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Full balance of the rental amount must be received in full 7 days prior to occupancy. If not, the owner has the right to cancel the booking and attempt to re let it.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial.
Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this will result in the payment of additional cleaning costs of $150 upwards by guests. The house is a rented to you as a place to retreat, relax and unwind.
Great respect to the neighbourhood is required. Disturbance to neighbours, including excessive noise and loud music is strictly prohibited and may result in termination of rental. The house is completely unsuitable for loud music (sound travels downhill) and local residents have no hesitation in calling the police at any time of day/evening which results in police fines of $360 being issued. Number of Guests should not exceed the number stated on the Confirmation Letter or subsequently agreed in writing or email. Fees of $40 per person per night will apply for excess guests not agreed with the owners in advance.
Pets are welcomed with prior approval, but not allowed inside. A clean kennel, dog mat, food/water bowls are all provided. Only use the old towels that are provided in the laundry for drying off animals or dog mats.
Beach Equipment requires hosing off and drying before being stored back in the laundry in an orderly way.
Towels and Linen Please be aware that makeup and spray tan is very difficult to remove from our luxurious linen and bath towels. Any permanent staining may result in a replacement charge. We have supplied some dark flannels in the vanities to remove makeup.
Departure – the property should be left in a similar state to its condition on arrival. Check-out time is 10.30am, to allow time to prepare property for next guests. Prior arrangements can be made for late checkouts. Used crockery, cutlery etc must be washed and put away. The dishwasher should be emptied prior to your departure. The BBQ should be brushed down and stowed under its cover. Excess rubbish should be bagged and placed in the large bins outside
If the BBQ is left dirty a $60 will be charged from the bond.
Cancellation if caused by the client, money paid is not refundable unless the house is re-let for the entire period. If a refund is made due to the property being relet then a $75 cancellation fee will apply.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
A security bond of $1000 is required. A credit card number is required but not processed unless deemed necessary after the tenants’ departure. Tenants will be notified of any costs incurred. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared etc.
Damage, Breakages, Theft and Loss are the tenants’ responsibility during their stay and must be reported please.
We are far more understanding if you tell us there has been a breakage rather than leaving it for us to find. Any damage or loss of property is deemed to be from guests misuse a repair / replacement cost and any excess cleaning will be on charged.
To discuss these T&C further please contact firstname.lastname@example.org or 0418811162.